Privacy Policy

HYVI LDA ("we", "us", "our") is committed to the protection of your personal data and respects your privacy across all its websites on the blockunity.io domain.

This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Portuguese data protection law (Lei n. 58/2019).

Data Controller

The data controller responsible for processing your personal data is:

• Company: HYVI LDA
• Email: [email protected]
• Website: https://blockunity.io

What Personal Data We Collect

We may collect and process the following categories of personal data:

• Account information: Name, email address, username, and password hash when you create an account.
• Payment information: Billing details processed through our payment provider (Stripe). We do not store your full credit card number.
• Usage data: Pages visited, features used, interaction patterns, and preferences on our platform.
• Technical data: IP address, device ID, browser type, operating system, and access timestamps.
• Communication data: Messages sent through our support channels.

How and Why We Use Your Data

We process your personal data based on the following legal grounds under GDPR Article 6:

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Account data: Retained for the duration of your account and up to 12 months after deletion, unless a longer period is required by law.
• Payment records: Retained for the period required by applicable tax and accounting laws (typically 7 years).
• Usage and analytics data: Retained in anonymized form for the duration of your account.
• Server logs (IP addresses): Retained for the duration of your account up to 12 months for security purposes.

Data Sharing and Third Parties

We do not sell your personal data. We may share your data with the following categories of third parties, only to the extent necessary:

• Payment processor: Stripe, for processing subscription payments. Stripe acts as an independent data controller. See Stripe's Privacy Policy.
• Hosting and infrastructure: Cloud service providers located within the EU/EEA.
• Analytics: Anonymized usage data may be processed for analytics purposes.
• Third-party content: Some pages display content from TradingView. Their own privacy policy applies. See TradingView's Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security reviews.

International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V, such as Standard Contractual Clauses (SCCs).

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Obtain a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten").
• Right to restriction: Request that we restrict the processing of your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interest.
• Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

You also have the right to lodge a complaint with a supervisory authority. For Portugal, this is the Comissao Nacional de Protecao de Dados (CNPD): www.cnpd.pt.

Cookies

Our website uses cookies to provide essential functionality and improve your experience. For detailed information about the cookies we use, please see our Cookies Policy.

Blockunity Business API

If you use the Blockunity Business API service, additional data processing practices apply. Please refer to our API Privacy Addendum for details on data collected through the API, including API usage logs, credit transactions, and organization data.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: [email protected].